Agreement and operator
These Terms of Use form a binding agreement between you and MARTI RIKINA LLC, a Florida limited liability company ("MARTI RIKINA," "we," "us"), governing access to partners.martirikina.com and its supplier workspace, customer cabinet, product-record, file-management, automated-preparation, request, quotation, agreement, invoice, order-tracking and chat features ("MARTI RIKINA Partners" or the "Platform").
By accessing the Platform, requesting access, requesting a sign-in link or using an account, you agree to these Terms and acknowledge the Privacy Policy and Cookie Notice. If you create or manage a supplier workspace, the Supplier Agreement also applies and controls supplier product-source, quotation and confidentiality obligations. A customer transaction is governed additionally by the quotation you approve and the supply agreement you sign.
Business eligibility
The Platform is a business-to-business service. You must be at least 18 years old and authorized to act for the company, brand or factory you identify. You may not create an account for another organization without authority. Accounts are opened by MARTI RIKINA after review of an access request or on invitation; the Get access form creates no account by itself.
Accounts and secure access
Authentication is provided through Supabase Auth. Approved customers may use their approved email address and a password they create from an authenticated customer session, or a secure single-use email link; supplier registration continues through a secure email link. If customer authentication email is unavailable, MARTI RIKINA may give the customer a private one-time access code by another agreed channel. That code expires after 30 minutes, works once and leads to customer-created password setup; it is not a reusable password. The operator account additionally requires a second factor. Resend delivers transactional authentication emails from our verified sending domain. You are responsible for controlling access to your email account, password and any code sent to you, keeping company information current and notifying us promptly of suspected unauthorized access.
Passwords, sign-in links and one-time access codes are personal and must not be shared. Links and codes expire and must not be forwarded. We may require reverification, close other sessions or suspend access to protect users, data or the Platform.
An optional profile photo must be your own likeness or a mark your organization is entitled to use; it is shown inside the cabinets only. A customer may invite collaborators to a request only from the list MARTI RIKINA has approved for that account, and remains responsible for their use of the request.
Permitted and prohibited use
You may use the Platform to confirm a legitimate factory profile, submit authorized packaging source material, send packaging requests and reference material, approve quotations, sign agreements, pay invoices, follow orders, communicate with MARTI RIKINA, respond to requests issued by MARTI RIKINA and manage related files and quotations. You must not:
- submit false, misleading, unlawful or unauthorized information;
- upload malware, infringing content, personal data you are not authorized to process, or files unrelated to packaging production;
- probe security, bypass access controls, scrape protected content or disrupt the service;
- impersonate another person or organization;
- attempt to identify or contact an undisclosed end client or an undisclosed factory; or
- use private request material outside the applicable MARTI RIKINA request or transaction.
Uploaded content and intellectual property
You retain ownership of photos, product data, drawings, artwork and other content you submit. You grant MARTI RIKINA the licenses described in these Terms and, for supplier accounts, the Supplier Agreement. Those licenses allow us to operate and improve the Platform; extract, reproduce, edit, translate, convert, render and create private standardized artifacts; synchronize owner-approved product content to our catalogs and configurator; and prepare sales, production and designer materials.
The public product-content license does not include factory source quotations, supplier source pricing or cost, private chat, contact details, customer information, customer requests, reference photos, artwork or unapproved controlled source files. Optional external AI processing of uploaded files remains subject to a separate, current upload-specific notice and consent; acceptance of these Terms is not that consent.
Personal information and private request files remain governed by the Privacy Policy and request-specific terms. The Platform software, structure, branding, standardized artifacts, designer packages and original MARTI RIKINA content are owned by MARTI RIKINA or its licensors, subject to the supplier's ownership of its underlying source content and the customer's ownership of its artwork.
Requests, quotations, agreements and orders
Product pages, configurator estimates, messages, catalog options and requests for quotation are informational and do not create a purchase contract. A supplier source quotation is submitted confidentially to MARTI RIKINA and may be used to prepare a separate MARTI RIKINA-branded client quotation; it is not displayed to the end client or treated as public catalog content.
A customer transaction becomes binding when the customer approves an exact quotation version in the cabinet and both parties sign the supply agreement generated from it; the invoice is then issued through QuickBooks under the terms of that agreement. Approval of a quotation is recorded with the confirmed contract details; it is not a signature and does not confirm payment. Prices, availability, lead times, samples, freight, taxes, tooling and tolerances remain subject to the written quotation and agreement. Order stages shown in the cabinet are informational updates from MARTI RIKINA.
Third-party services
The Platform currently uses Supabase for password and single-use email-link authentication, the operator's second factor, database services, private object storage, catalog data and protected server functions; Resend for authentication, security, notification and transactional email; DocuSign for electronic signature of supply agreements; Intuit QuickBooks for customer and vendor records, invoices and bills; Vercel for application hosting, edge delivery, operational metadata, public replicas, security and logs; and Google Drive for controlled disaster-recovery copies of site releases and operational documents.
OpenAI may process a private upload for optional structured extraction or private artifact generation, or downscaled reference photos of a request for optional catalog matching, only after the uploader or the operator receives the current file-level notice and affirmatively consents to that external processing. Accepting these Terms or the Supplier Agreement does not replace that separate consent.
These providers process only the information needed for their role and operate under their own terms and privacy commitments. The Privacy Policy contains direct links and a fuller description.
Optional chat translation
When an authorized supplier or MARTI RIKINA operator chooses Translate after the OpenAI notice in a supplier request chat, the selected message text and target language are sent to OpenAI for an English or Simplified Chinese translation. No conversation history, attachment bytes or attachment URLs, or additional identity fields are added to that request. Information already present in the selected message remains part of its text.
The result is a private cached derivative linked to the exact source message and target language; access follows the same request permissions. The original stays unchanged. Machine translations may contain errors and are a reading aid: translating does not send a chat message, issue an estimate, approve terms or take any other commercial action. Check the original before relying on a translated amount or term.
These requests use OpenAI's store: false option. This is not a promise of zero provider retention; the provider's applicable terms and privacy commitments continue to apply. File-upload consent requirements remain separate.
Languages
The supplier cabinet is offered in English and Chinese for convenience. These Terms, the Privacy Policy, the Cookie Notice, the Supplier Agreement, quotations and supply agreements are written in English, and the English text governs in case of any difference.
Availability and changes
We may modify, suspend or discontinue features, apply usage limits, review content, or perform maintenance. We do not promise uninterrupted or error-free availability. We will use reasonable efforts to preserve legitimate product, request and transaction records and communicate material changes.
Disclaimers and liability
The Platform is provided “as is” and “as available.” To the maximum extent permitted by law, MARTI RIKINA disclaims implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
To the maximum extent permitted by law, MARTI RIKINA will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, lost profits, lost opportunities or loss of data arising from the Platform. Our aggregate liability for claims relating to the Platform will not exceed the greater of US$100 or the amount you paid us specifically for Platform access during the twelve months before the event giving rise to the claim. This limitation does not apply where prohibited by law and does not limit the obligations of a signed supply agreement.
Suspension and termination
You may stop using the Platform and request account closure. We may suspend or terminate access for breach, risk, non-use, legal requirements or discontinuation. Provisions that by their nature should survive—including intellectual property, confidentiality, disclaimers, liability and dispute terms—will survive, as will any signed supply agreement.
Governing law and disputes
These Terms are governed by Florida law, without regard to conflict-of-law rules. Before filing a claim, the parties will attempt in good faith to resolve it by written notice. Subject to applicable law, state and federal courts located in Sarasota County, Florida will have exclusive jurisdiction.
Changes and contact
We may revise these Terms. Material changes will be posted with a new effective date and may be communicated by email or in the account. Continued use after the effective date constitutes acceptance where permitted by law; when required, we will request renewed affirmative acceptance.
Questions: packaging@martirikina.com.